Privacy Policy
THE OWNER SWITCH PRIVACY POLICY & COOKIE POLICY
Last updated: 26 July 2026
1. About this Privacy Policy
The Owner Switch is a registered business name of BGM Vending Solutions Pty Ltd, ABN 97 663 039 978 (“The Owner Switch”, “we”, “us” or “our”).
We respect your privacy and are committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you:
visit https://theownerswitch.com or another website or landing page operated by us;
subscribe to our emails;
contact us;
complete a survey, quiz or application;
purchase or access a product, course, workshop, tool, download or membership;
interact with our advertisements or social media content; or
otherwise engage with The Owner Switch.
Our website and products are intended for people aged 18 years and over.
2. Contact details
Business: The Owner Switch
Legal entity: BGM Vending Solutions Pty Ltd
ABN: 97 663 039 978
Postal address: PO Box 4412, Robina QLD 4226, Australia
Email: [email protected]
Contact form: https://theownerswitch.com/contact
3. Personal information we collect
Depending on how you interact with us, we may collect:
your name;
email address;
telephone number;
postal or billing address;
country or general location;
account login and membership information;
products, services or workshops you purchase;
payment status, transaction details and limited billing information;
information submitted through contact forms, surveys, quizzes, applications or feedback forms;
communications you send to us;
testimonials, reviews or survey responses you choose to provide;
marketing preferences and consent records;
website activity, referral sources and advertising interactions;
device, browser, IP address and approximate location information;
account access, course progress and engagement information; and
any other information you voluntarily provide.
Please do not provide sensitive personal information unless it is reasonably necessary and specifically requested.
4. Payment information
Payments may be collected through checkout pages operated using Funnel Launch, our white-labelled GoHighLevel platform, and processed by third-party payment providers such as Stripe.
We do not directly receive or store your complete payment-card number. Payment providers may collect and process your card details under their own privacy policies and security practices.
We may receive limited information connected with your payment, such as your name, billing contact details, transaction amount, payment status, payment method type and transaction identifier.
5. How we collect information
We may collect information directly from you when you:
subscribe through an opt-in form;
purchase through a checkout page;
create an account;
join a course or membership;
register for a workshop;
complete a survey, quiz or application;
use a contact form;
communicate with us by email or another channel;
submit feedback or a testimonial; or
interact with our website, advertisements or content.
We may also collect information automatically through cookies, pixels, tags and similar technologies.
In some circumstances, we may receive information from service providers, payment processors, advertising platforms, affiliate partners or referral sources.
6. Why we collect and use personal information
We may collect, hold and use personal information to:
provide our website, products, workshops and services;
process purchases and confirm payments;
deliver digital products and account access;
create and manage user accounts;
provide customer support;
respond to questions and contact requests;
administer refunds;
send requested resources or communications;
send newsletters, promotions and product information where permitted;
personalise content and communications;
conduct quizzes, surveys and customer research;
monitor course participation and product use;
improve our website, products, marketing and customer experience;
measure advertising performance and understand referral sources;
prevent fraud, misuse and security incidents;
maintain business, tax and transaction records;
enforce our legal terms;
comply with legal and regulatory obligations; and
establish, exercise or defend legal claims.
Where applicable, we rely on one or more lawful grounds, including your consent, performance of a contract, compliance with legal obligations and our legitimate business interests.
7. Marketing communications
We may send marketing emails or other electronic communications where:
you have consented;
you have requested information from us;
you have purchased or enquired about a related product or service and applicable law permits the communication; or
another lawful basis applies.
You may unsubscribe at any time by using the unsubscribe link in an email or contacting us at [email protected].
Unsubscribing from marketing does not prevent us from sending essential service communications, including purchase confirmations, account notices or responses to your requests.
8. Cookies, analytics and advertising
We and our service providers may use cookies, pixels, tags and similar technologies to:
operate and secure our website;
remember preferences;
understand website usage;
measure conversions and referral sources;
improve our products and pages;
deliver and measure advertising; and
build or reach advertising audiences where permitted.
Tools we use or may use include:
Google Analytics 4;
Google Tag Manager;
Google Ads;
Meta Pixel and Meta advertising services;
TikTok advertising services;
ClickMagick;
Funnel Launch and GoHighLevel technology;
Stripe; and
Linktree.
More information is available in our Cookie Policy.
Where required, we will request consent before using non-essential analytics or advertising technologies. You can also control cookies through your browser and any cookie settings tool displayed on our website.
9. When we disclose personal information
We may disclose personal information to trusted third parties that help us operate our business, including:
website, hosting and technical-service providers;
CRM, email marketing and automation providers;
course and membership platforms;
payment processors;
accountants, lawyers and professional advisers;
analytics and advertising providers;
customer-support and administration providers;
fraud-prevention and cybersecurity providers;
contractors supporting our business;
government authorities, regulators or law-enforcement bodies where required; and
a purchaser or adviser involved in a proposed sale, restructure or transfer of our business.
We do not sell personal information in the ordinary meaning of selling a customer list for money.
Advertising platforms may process information collected through pixels, cookies and similar technologies according to their own terms and privacy policies.
10. Affiliate links and third-party websites
Our website, emails, products and content may contain links to affiliate partners and other third-party websites.
When you follow an external link, the third party may collect information under its own privacy policy. We do not control and are not responsible for the privacy practices, content or security of third-party websites.
Some links may be tracked so that an affiliate partner can identify that a referral originated from us and calculate any commission payable.
11. Overseas storage and disclosure
Some of our service providers operate or store information outside Australia.
Personal information may be processed in countries including Australia, the United States, the United Kingdom, Canada, New Zealand and other countries where our technology, payment, advertising or professional-service providers operate.
Privacy protections in another country may differ from those applying in your location. We take reasonable steps appropriate to our business and the relevant service to work with reputable providers and protect personal information.
12. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
provide products and account access;
maintain transaction and taxation records;
honour legal obligations;
resolve disputes;
enforce agreements; and
maintain suppression records so that we respect unsubscribe requests.
Retention periods differ according to the type of information and why it was collected.
When information is no longer reasonably required, we may delete, destroy or de-identify it, subject to legal and technical limitations.
13. Data security
We take reasonable administrative, technical and organisational measures to protect personal information against loss, misuse, interference and unauthorised access, modification or disclosure.
However, no website, transmission method or storage system can be guaranteed to be completely secure. You provide information online at your own risk and should take reasonable steps to protect your passwords and devices.
Please contact us promptly if you believe your account or personal information has been compromised.
14. Access and correction
You may ask us to provide access to personal information we hold about you or to correct information that is inaccurate, incomplete or out of date.
Send your request to [email protected].
We may need to verify your identity before completing a request. In limited circumstances, applicable law may permit us to refuse or restrict access. Where appropriate, we will explain the reason.
15. Additional privacy rights
Depending on where you live, you may have rights relating to your personal information, including rights to:
be informed about its use;
request access;
request correction;
request deletion in certain circumstances;
restrict or object to certain processing;
withdraw consent;
request a portable copy of certain information; or
complain to an appropriate privacy regulator.
These rights are not absolute and may be subject to exemptions and verification requirements.
To make a request, email [email protected]. We will respond within the period required by applicable law.
16. Privacy complaints
Please send privacy questions or complaints to:
Email: [email protected]
Postal address: PO Box 4412, Robina QLD 4226, Australia
Please describe your concern and include enough information for us to investigate it.
We will acknowledge and investigate your complaint and aim to respond within a reasonable time, generally within 30 days.
If you are dissatisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner or the privacy regulator in your location.
17. Children
Our website, products, courses and workshops are intended only for people aged 18 years or over.
We do not knowingly collect personal information from children. If you believe a person under 18 has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.
18. Changes to this Privacy Policy
We may update this Privacy Policy when our practices, services, providers or legal obligations change.
The updated version will be published on our website with a revised “Last updated” date. Material changes may also be communicated through our website or by email where appropriate.
COOKIE POLICY
Last updated: 26 July 2026
1. About this Cookie Policy
This Cookie Policy explains how The Owner Switch, a registered business name of BGM Vending Solutions Pty Ltd, ABN 97 663 039 978, uses cookies, pixels, tags and similar technologies.
It should be read together with our Privacy Policy.
2. What cookies are
Cookies are small data files stored on or accessed through your browser or device when you visit a website.
Similar technologies include tracking pixels, web beacons, scripts, tags, local storage and device identifiers. In this policy, we refer to these collectively as “cookies”.
Cookies can be placed directly by us or by third parties whose services appear on our website.
3. Types of cookies we use
Strictly necessary cookies
These cookies support essential website functions, including:
page navigation;
website security;
checkout functions;
fraud prevention;
account login;
course or membership access; and
remembering privacy choices.
Because these cookies are needed to provide requested functions, they may not always be capable of being disabled through our cookie tool.
Functional cookies
These cookies remember choices and support optional functionality, such as saved preferences, embedded tools or enhanced website features.
Analytics cookies
These cookies help us understand how visitors use our website, including:
pages viewed;
time spent on pages;
links selected;
general device and browser information;
traffic sources; and
whether a visitor completed a purchase or opt-in.
We may use tools such as Google Analytics 4 and ClickMagick for these purposes.
Advertising cookies and pixels
These technologies help us:
measure advertising performance;
understand whether an advertisement led to a visit, opt-in or sale;
limit or personalise advertisements;
create advertising audiences; and
reach people who have previously interacted with our website or content.
We may use services provided by Google, Meta and TikTok.
Affiliate and referral tracking
Some links may contain tracking identifiers or use cookies so that we or an affiliate partner can identify a referral and attribute a commission.
4. Services that may use cookies
Our website may use cookies or similar technologies connected with:
Google Analytics 4;
Google Tag Manager;
Google Ads;
Meta Pixel;
Facebook and Instagram advertising;
TikTok advertising;
ClickMagick;
Funnel Launch and GoHighLevel;
Stripe;
Linktree;
embedded videos, forms or social media content; and
other technology providers added as our business develops.
The specific cookies used may change when providers update their technology.
5. Your choices
Where required by applicable law, non-essential cookies will not be used until you provide consent through our cookie banner or settings tool.
You may be able to:
accept all optional cookies;
reject optional cookies;
choose particular categories;
change your preferences later; and
delete or block cookies through your browser settings.
Rejecting cookies may affect analytics, personalisation or embedded functions, but essential website and purchasing functions should generally remain available.
Your browser or device may also provide controls relating to cross-site tracking, advertising identifiers or privacy signals.
6. Third-party privacy practices
Third parties that provide analytics, payment, advertising or embedded services may collect and use information under their own privacy policies.
We do not control every cookie placed by a third-party service. You should review the relevant provider’s privacy and cookie information for more detail.
7. Changes to this Cookie Policy
We may update this Cookie Policy when our website, providers or legal obligations change.
The current version will be displayed on our website with its latest revision date.
8. Contact us
Questions about our use of cookies may be sent to:
Email: [email protected]
Postal address: PO Box 4412, Robina QLD 4226, Australia
Contact form: https://theownerswitch.com/contact
Copyrights 2026 | The Owner Switch™